UPC Code: 811642049742
Item Number: CMF-12M
Established in 1992, DWL Industries Co. known as WINCO is a manufacturer and worldwide importer of kitchenware and tableware. From cookware to flatware, we are dedicated to providing professional chefs and restaurateurs with quality products and superb services. Our philosophy is – We only win when our customers win.
With our state-of-the-art distribution center based in Lodi, New Jersey, we are setting new standards in customers’ order fill rates and most orders are shipped within 24 hours. Each order is prepared with care and we are proud of fulfilling customers’ need on a timely basis. We are committed to assist customers not only through comprehensive quality products, but also through the competitive edge in cost. In addition, our customer service has been rated as the most responsive and helpful. As a result, we have enjoyed the growing nationwide client coverage and providing services worldwide through direct import programs.
Our staff is professionally trained to help your merchandise needs, including new product design and prototype development. Over the past decade, our attention to client’s specific needs and our effort to go the extra mile has earned us an outstanding reputation among our peers. We look forward to closely support your business and to build a relationship of trust.
Fast Shipping and Professional Packing
We offer a broad range of shipping options owing to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are expertly trained and will wrap your products according to our exact and precise specifications. Prior to shipping, your goods will be thoroughly inspected and secured. We deliver to thousands of customers each day across multiple countries. This is a sign of our determination to be the largest online retailer on the planet. The warehouses and centers for distribution are located in Europe and the USA.
Note: Orders that contain more than one item are assigned a processing period according to the item.
Before shipping, we will examine the items ordered thoroughly. Most orders are delivered within 48 hours. The delivery estimate is between 3-7 days.
Returns
Stock is dynamic. It's not completely managed by us, as we're involved with several parties such as the factory and our storage. This means that the actual stock could fluctuate at any moment. It's possible that your order could become unfulfilled after you place the order.
Our policy lasts for a period of 30 days. If you haven't received the product within 30 days, we are unable to offer the option of a refund or exchange.
Your item must be in its original packaging and in good condition. It must also not be used. It must also be returned in the original packaging.
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