UPC Code: 811642016416
Item Number: TIM-78
Established in 1992, DWL Industries Co. known as WINCO is a manufacturer and worldwide importer of kitchenware and tableware. From cookware to flatware, we are dedicated to providing professional chefs and restaurateurs with quality products and superb services. Our philosophy is – We only win when our customers win.
With our state-of-the-art distribution center based in Lodi, New Jersey, we are setting new standards in customers’ order fill rates and most orders are shipped within 24 hours. Each order is prepared with care and we are proud of fulfilling customers’ need on a timely basis. We are committed to assist customers not only through comprehensive quality products, but also through the competitive edge in cost. In addition, our customer service has been rated as the most responsive and helpful. As a result, we have enjoyed the growing nationwide client coverage and providing services worldwide through direct import programs.
Our staff is professionally trained to help your merchandise needs, including new product design and prototype development. Over the past decade, our attention to client’s specific needs and our effort to go the extra mile has earned us an outstanding reputation among our peers. We look forward to closely support your business and to build a relationship of trust.
Prompt Shipping and professional packaging
Our long-standing relationship with UPS FedEx DHL and other carriers around the world gives us the ability to provide a range of shipping services. Our warehouse personnel is highly-skilled and will package your items according to our precise and exact specifications. Your goods are thoroughly checked and properly secured before shipping. Everyday, we send to thousands of clients in different countries. This shows that we're committed to be the largest retailer online in the world. The warehouses are located located in Europe as much as they are in the USA.
Note: Orders that contain more than one item will be assigned a distinct processing time for each item.
Prior to shipping We will inspect thoroughly the items you have ordered. The majority of orders will be sent within 48 hours. The delivery time is estimated to be between three and seven days.
Returns
The inventory is always changing and we do not completely manage it due to the fact that many stakeholders are involved, including our factory and warehouse. The actual stock levels can fluctuate at any point. Please understand it may happen that your order may be out of stock once the order has been placed.
Our policy is valid for 30 days. Unfortunately, if thirty days have passed from the date you purchased the item, we cannot offer you a return or exchange.
Your item must be in its original packaging and be unused. It should also be in the original package.
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