UPC Code: 811642021687
Item Number: PST-5B
Established in 1992, DWL Industries Co. known as WINCO is a manufacturer and worldwide importer of kitchenware and tableware. From cookware to flatware, we are dedicated to providing professional chefs and restaurateurs with quality products and superb services. Our philosophy is – We only win when our customers win.
With our state-of-the-art distribution center based in Lodi, New Jersey, we are setting new standards in customers’ order fill rates and most orders are shipped within 24 hours. Each order is prepared with care and we are proud of fulfilling customers’ need on a timely basis. We are committed to assist customers not only through comprehensive quality products, but also through the competitive edge in cost. In addition, our customer service has been rated as the most responsive and helpful. As a result, we have enjoyed the growing nationwide client coverage and providing services worldwide through direct import programs.
Our staff is professionally trained to help your merchandise needs, including new product design and prototype development. Over the past decade, our attention to client’s specific needs and our effort to go the extra mile has earned us an outstanding reputation among our peers. We look forward to closely support your business and to build a relationship of trust.
Prompt Shipping and professional packaging
Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL and a variety of other leading global carriers, we can provide a variety of shipping options. Our warehouse staff are highly trained to package your goods exactly as per the specifications we offer. Your goods are thoroughly checked and securely secured prior to shipment. We deliver to thousands of customers every day from all over the world. This shows that we're committed to being the largest retailer online in the world. The warehouses and centers of distribution are situated in Europe, as well as the USA.
Note: Orders that contain more than one item are assigned a particular processing time, based on the individual item.
Prior to shipping We will inspect thoroughly the items you have ordered. The majority of orders will be sent within 48 hours. It is expected that delivery will take between three and seven days.
Returns
The inventory is always changing and we do not completely manage it due to the fact that several parties are involved, including our factory and warehouse. The actual stock levels can fluctuate at any moment. Be aware that it is possible that your order will run out of stock even after you've placed your order.
Our policy runs for 30 days. However, if 30 days have passed from the date you purchased the item, we cannot give you a refund or exchange.
To be eligible for a return, your product must be unopened and in the same condition as when you received it. The item must be in its original packaging.
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